Customer service is the provision of service to customers before, during and after a purchase. I believe one of the elements of customer service is courtesy towards the customers. Never in my life have I ever been scolded by a service crew and for something so minute. All I did was made a wrong order of requesting for a cheese burger when I in fact wanted a cheese burger. There is no need to be snippy and ask for me to be more specific when I asked if it was possible to change. While I understand that this is fast food chain with a very high level of stress, is there a need to be angry when I requested nicely? Please bare in mind that I am still a customer, not some employee that you are angry with because she is inefficient.
To those who work in the F&B industry, relax. Think of difficult customers as annoying kids, once you force them to calm down, they are docile as lambs.
But do bare in mind that the customer is always right.
Friday, June 24, 2011
Monday, June 20, 2011
Sunday, June 19, 2011
first come first serve
Tomorrow is the time for war. A day where over hundreds of students camp in front of their computer screen or laptop screen with their fingers glued to the mouse. It is the day of course registration. Let's pray together my friends, and hope that we all get the courses and timings that we want. Because, if we don't, there will be an exponential increase in the amount of whining and groaning in frustration in the world. On that day.
Tomorrow.
Tomorrow.
Wednesday, June 15, 2011
Regrets
Well, I guess this blog is on its way to recovery from an illness called neglect.
Being in Perth is definitely one of the most awesome experience in my life, never the less, there is still a tiny regret deep down in my heart on why I didn't choose USA for my first choice. I chickened out at the start, thinking that my results was not good enough (even though they are not that bad) and the US exchange rate was daunting previously. Plus my friend was not susceptible to the choice of USA. But seeing, that the exchange rate has fallen, it pricks me that I didn't choose USA right at the start. I would have accomplished so much more if I went there.
Going to glee concerts, traveling to the different states and enjoying the Grand Canyon. All the being afraid that I would be alone is total bullshit now that I see because I am super sure that I am definitely independent enough without my friend plus I can always make new friends on the trip! Well, there is no use crying over split milk and I do have fun in Perth and made a few great friends here. (: Just a little bit of rambling which I wish to do for quite some time...
The other regret, I didn't get to go Kalbarri and Monkey Mia. I think nobody really understand the true magnitude of my desire to go to Kalbarri to see the Nature's Window and the gorges. They were like all, 'Yes we really wanted to go' or 'Too bad lar, no choice' Seriously, it is not like you get to see these amazing phenomenon every time. Plus I doubt they really see the beauty of the nature spots in Australia other than a few. That just makes me a little mukatsuku. -.- Now that I am really left with a few days and pathetic amount of cash, I am faced with a choice of venturing there alone or staying in Perth. I am all for the first choice. So I guess we shall see how it goes.
Whatever it is, being able to travel to Sydney to see the blue mountain is definitely one of the greatest things in my life right now.
Hopefully as I get older, I will have more chance to travel to different spots to check out the different nature spots. Who knows, maybe I will go on a 1 month expedition around Australia for my graduation trip. From Darwin down to Margaret River and Albany and up to Cairns. For now. HAHA Let's just enjoy the time that I have left in Perth by exploration! (:
That's enough rambling for today i guess! STAY HAPPY!
Being in Perth is definitely one of the most awesome experience in my life, never the less, there is still a tiny regret deep down in my heart on why I didn't choose USA for my first choice. I chickened out at the start, thinking that my results was not good enough (even though they are not that bad) and the US exchange rate was daunting previously. Plus my friend was not susceptible to the choice of USA. But seeing, that the exchange rate has fallen, it pricks me that I didn't choose USA right at the start. I would have accomplished so much more if I went there.
Going to glee concerts, traveling to the different states and enjoying the Grand Canyon. All the being afraid that I would be alone is total bullshit now that I see because I am super sure that I am definitely independent enough without my friend plus I can always make new friends on the trip! Well, there is no use crying over split milk and I do have fun in Perth and made a few great friends here. (: Just a little bit of rambling which I wish to do for quite some time...
The other regret, I didn't get to go Kalbarri and Monkey Mia. I think nobody really understand the true magnitude of my desire to go to Kalbarri to see the Nature's Window and the gorges. They were like all, 'Yes we really wanted to go' or 'Too bad lar, no choice' Seriously, it is not like you get to see these amazing phenomenon every time. Plus I doubt they really see the beauty of the nature spots in Australia other than a few. That just makes me a little mukatsuku. -.- Now that I am really left with a few days and pathetic amount of cash, I am faced with a choice of venturing there alone or staying in Perth. I am all for the first choice. So I guess we shall see how it goes.
Whatever it is, being able to travel to Sydney to see the blue mountain is definitely one of the greatest things in my life right now.
Hopefully as I get older, I will have more chance to travel to different spots to check out the different nature spots. Who knows, maybe I will go on a 1 month expedition around Australia for my graduation trip. From Darwin down to Margaret River and Albany and up to Cairns. For now. HAHA Let's just enjoy the time that I have left in Perth by exploration! (:
That's enough rambling for today i guess! STAY HAPPY!
Friday, June 10, 2011
Thursday, June 9, 2011
Random thoughts
I can't believe, i have a chance of going japan. Hopefully I am really able to go for it! The itinerary looks fantastic. ((: Plus we get to volunteer. That is even better!
Let's see I have been dreaming about it for ages. Just that i never had the time to go. T.T
Shall apply for it soon.
Back to some actions by our dearly beloved actreses.
Nakama Yukie seems really quiet at the moment. But i am really happy that the case of 99 Love managed to garner the best drama award. It was really a meaningful show.
Kitagawa Keiko
I really wish that Paradise Kiss would come to Singapore. Mukai Osamu and Kitagawa Keiko, young and budding talents in the Japanese Entertainment industry.
Plus I lovee the anime and the manga so much!! <3
Let's see I have been dreaming about it for ages. Just that i never had the time to go. T.T
Shall apply for it soon.
Back to some actions by our dearly beloved actreses.
Nakama Yukie seems really quiet at the moment. But i am really happy that the case of 99 Love managed to garner the best drama award. It was really a meaningful show.
Kitagawa Keiko
I really wish that Paradise Kiss would come to Singapore. Mukai Osamu and Kitagawa Keiko, young and budding talents in the Japanese Entertainment industry.
Plus I lovee the anime and the manga so much!! <3
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